Privacy Policy

Introduction

COD Verifier ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application.

Information We Collect

When you install and use COD Verifier, we collect the following information:

• Shop Information: Your Shopify store domain and access tokens required to operate the app
• Order Data: Order numbers, order amounts, and payment method information for Cash on Delivery orders
• Customer Contact Information: Phone numbers associated with COD orders for verification purposes
• Verification Records: Verification codes sent, verification attempts, and verification status

How We Use Your Information

We use the collected information for the following purposes:

• To send SMS or WhatsApp verification codes to customers who place COD orders
• To track and display verification status of orders in your Shopify admin
• To tag verified orders in Shopify for your fulfillment workflow
• To provide analytics and statistics about your COD order verification rates
• To improve and optimize our service

Third-Party Services

We use the following third-party services to operate our application:

• Twilio: To send SMS and WhatsApp verification messages. Customer phone numbers are shared with Twilio solely for message delivery. See Twilio's Privacy Policy.
• Shopify: We access your store data through Shopify's API. See Shopify's Privacy Policy.

Data Retention

We retain your data for as long as you have the app installed. Order verification records are kept to provide historical reporting and analytics. When you uninstall the app, your data is scheduled for deletion within 48 hours.

Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit using TLS/SSL
• Secure storage of access tokens and sensitive data
• Regular security updates and monitoring
• Access controls limiting who can view your data

Your Rights

Depending on your location, you may have the following rights regarding your data:

• Access and receive a copy of your data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data

To exercise these rights, please contact us using the information below.

GDPR Compliance

For users in the European Economic Area (EEA), we process personal data as a data processor on behalf of merchants (data controllers). We comply with GDPR requirements and respond to data subject requests forwarded by Shopify.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@codverifier.com